Privacy Policy

Introduction

AbsoluteBalance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete a contact or consultation request form
• Communicate with us via email or phone
• Subscribe to newsletters or communications
• Participate in consultations

This information may include:

• Name and contact details (email address, phone number, postal address)
• Information about your dietary habits and nutritional preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Time zone setting
• Operating system
• Pages visited and time spent on pages

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your enquiries and consultation requests
• Send you information about our services
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contractual necessity: To fulfil our services to you
• Legitimate interests: To improve our services and ensure security
• Legal obligations: To comply with applicable laws and regulations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• With service providers who assist in our operations (bound by confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, safety, or property

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK data protection legislation, you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information is primarily stored and processed in the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy, please contact us:

AbsoluteBalance
24 George Street
Edinburgh EH2 2PQ
United Kingdom

Email: [email protected]
Phone: +44 131 738 46 15